= appendix c: user assistance =

| Introduction | Scenario1, 2, 3, 4 | Appendix A, B, C, D, E |

scenario materials

This section is comprised of interactions with the user assistance paper prototype. It is arranged into two subsections: paper prototype artifacts, and user feedback.

Participants were introduced to the user assistance material as they performed various tasks in the paper prototype, and given as little assistance as possible when interacting with it.

artifacts 

(omitted)

The Assistant showing task-based assistance.The Assistant showing object-based assistance.

user feedback

general interaction comments

"We need an overview of project management. It is unclear what to do when the system opens. Especially for users who don't do a lot of formal project management today."

"functionality to add" comments

"Describe the types of files you can import."
"Describe resources."
"Describe an overview of the setup process."
"Describe the steps in the wizard in more detail."
"Define the Library Manager."

points where users needed assistance

"Specify result- I'm not quite sure what this is referring to."
"Create milestone- This wizard is a little confusing. What am I doing here? What is a "project section"?. A milestone is a date, a list of tasks, how long the tasks will take. Project section just does not make sense to me."

| Introduction | Scenario1, 2, 3, 4 | Appendix A, B, C, D, E |